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Conditions d'utilisation

THESE CONDITIONS APPLY TO THE SALE OF PRODUCTS BY www.fixation-plum.com, ACCESSIBLE VIA THE INTERNET. THEY ARE AUTOMATICALLY AVAILABLE TO THE BUYER ON THE PAGE "ORDER" WEBSITE www.fixation-plum.com. CONSEQUENTLY, THE ACT OF ORDERING ON THE SITE www.fixation-plum.com SIGNIFIES YOUR AGREEMENT FULLY AND WITHOUT RESERVATION OF THESE TERMS. WE RESERVE THE RIGHT TO MODIFY THESE TERMS AT ANY TIME BY SPECIFYING THE DATE OF ENTRY INTO FORCE OF THE NEW TERMS. ANY ORDER PLACED AFTER THE DATE THE APPLICATION IS THEN SUBMITTED THE NEW TERMS.

ARTICLE 1 – PRICE

- THE PRICES OF OUR PRODUCTS ARE INDICATED IN EUROS ALL TAXES INCLUDED, EXCLUDING POSTAGE AND SHIPPING.- ALL ORDERS REGARDLESS OF THEIR ORIGIN ARE PAYABLE IN EUROS.- www.fixation-plum.com RESERVES THE RIGHT TO CHANGE PRICES AT ANY TIME BUT THE PRODUCTS WILL BE CHARGED ON THE BASIS OF RATES IN EFFECT AT TIME OF ORDER ENTRY SUBJECT TO AVAILABILITY ON THAT DATE.- RATES OF PARTICIPATION CHARGES ARE SUBJECT TO CHANGE BASED ON RATES CHARGED BY CARRIERS.- THE PRODUCTS REMAIN THE PROPERTY OF www.fixation-plum.com UNTIL COMPLETE PAYMENT OF THE PRICE.

ARTICLE 2 – ORDER

CONDITION:

  • TO BE ABLE TO PLACE AN ORDER FOR PRODUCTS, YOU MUST MEET THE FOLLOWING CONDITIONS:
  • BE AT LEAST 18 YEARS AND HAVE LEGAL CAPACITY;
  • COMPLETE ALL THE INFORMATION NEEDED FOR PAYMENT, DELIVERY AND ANY OTHER REQUIRED INFORMATION;
  • PROCEDURE FOR PLACING ORDERS:

VALIDATION CONTROLS: WHEN CREATING THE ACCOUNT, YOU MUST CREATE YOUR USERNAME AND PASSWORD. YOU MUST TAKE CARE TO PROTECT YOUR PASSWORD AND NOT DISCLOSE IT BECAUSE YOU ARE RESPONSIBLE FOR ALL PURCHASES MADE WITH YOUR USERNAME AND PASSWORD.ONCE LOGGED INTO YOUR ACCOUNT USING YOUR USERNAME AND PASSWORD, YOU CAN PLACE YOUR ORDER BY CLICKING ON THE "ADD TO CART" AFTER SELECTING THE PRODUCT SELECTED. THEN FOLLOW THE VALIDATION PROCESS FROM ORDERING TO THE PAGE "SUMMARY ORDER".CONFIRM YOUR ORDER BY CHECKING ON THE SUMMARY SCREEN THE FOLLOWING INFORMATION:

  • SHIPPING ADDRESSES
  • BILLINGORDER DETAILS
  • TTC VALUE OF THE ORDER
  • MAXIMUM DELIVERY DATE
  • PAYMENT MODE
  • MODE OF TRANSPORTATION AND POSTAGE APPLIED IF NECESSARY,

YOU CAN MODIFY YOUR ORDER BEFORE VALIDATING IT.FINALIZE YOUR ORDER BY CHECKING THE BOX MANDATORY "I ACCEPT THE TERMS AND CONDITIONS" AND THEN ON THE "CONFIRM YOUR ORDER AND PROCEED TO THE CHECKOUT PAGE."WE RESERVE THE RIGHT NOT TO ACCEPT AN ORDER FOR FAILURE TO COMPLY WITH THESE CONDITIONS, FOR ANY ERRORS, ANOMALIES IN THE ORDER OR IN CASES OF ABUSE OR FRAUD.

ARTICLE 3 – VALIDATION

YOU ACKNOWLEDGE HAVING READ AND ACCEPTED THESE TERMS AND CONDITIONS BEFORE PLACING YOUR ORDER. THE CHECKOUT PROCESS IS ACCEPTANCE OF THESE TERMS AND CONDITIONSUNLESS PROVED OTHERWISE, THE DATA RECORDED BY www.fixation-plum.com CONSTITUTES PROOF OF ALL TRANSACTIONS MADE BY www.fixation-plum.com AND ITS CUSTOMERS.YOUR ORDER WILL BE CONFIRMED AFTER RECEIVING A CONFIRMATION EMAIL FROM US INDICATING THE ORDER NUMBER AND DETAILS THEREOF.

ARTICLE 4 – AVAILABILITY

OUR PRODUCT OFFERINGS AND PRICES ARE VALID UNTIL THEY ARE VISIBLE ON THE SITE, SUBJECT TO AVAILABILITY IN THE EVENT OF UNAVAILABILITY OF PRODUCT AFTER PLACING YOUR ORDER WE WILL NOTIFY YOU BY MAIL OR BY MAIL WITHIN SOON AS POSSIBLE. YOUR ORDER WILL BE CANCELED AND YOU WILL BE REIMBURSED IF YOUR ACCOUNT WAS DEBITED. FOR PAYMENT BY CHECK, IN CASE OF UNAVAILABILITY OF ALL OR PART OF THE ORDER, THE REFUND WILL BE MADE EITHER BY www.fixation-plum.com BY CREDITING THE CUSTOMER'S BANK ACCOUNT OR BY CHECK NO LATER THAN THIRTY DAYS FROM PAYMENT OF THE SUMS PAID BY THE CUSTOMER.

ARTICLE 5 – DELIVERY

GENERALPRODUCTS PURCHASED ON www.fixation-plum.com ARE DELIVERED TO THE SHIPPING ADDRESS YOU PROVIDED DURING THE ORDERING PROCESS. IN CASE OF ITEMS DELIVERED ON DIFFERENT DATES BECAUSE OF THEIR AVAILABILITY, DELIVERY TIME IS BASED ON THE LONGEST TIME. www.fixation-plum.com, HOWEVER, RESERVES THE RIGHT TO SPLIT SHIPMENTS.THE PARTICIPATION FEE FOR PROCESSING AND SHIPPING WILL BE CHARGED FOR ONE SHIPMENT. www.fixation-plum.com CAN NOT BE HELD RESPONSIBLE FOR CONSEQUENCES DUE TO DELAYED DELIVERY.IN CASE OF DELAY, AN EMAIL WILL BE SENT. IN THIS CASE, AND UNTIL THE PRODUCT IS SHIPPED, YOU CAN ALWAYS CANCEL YOUR ORDER.DELIVERY PROBLEMS YOU MUST NOTIFY THE CARRIER AND ATTACHMENT-PLUM.COM ALL RESERVES ON THE DELIVERED PRODUCT (EG DAMAGED PACKAGE ALREADY OPEN ...) WITHIN 3 DAYS OF RECEIPT OF THE PRODUCT.

ARTICLE 6 – PAYMENT

PAYMENT FOR YOUR PURCHASES USING:

  • BY CREDIT CARDS: VISA, MASTERCARD CREDIT CARDS. SERVICE PROVIDED BY CREDIT AGRICOLE
  • BY CHECK. WHEN PAYING BY CHECK, IT MUST BE ISSUED BY A BANK DOMICILED IN FRANCE OR MONACO
  • BY TRANSFER

ARTICLE 7 – PAYMENT

REFUNDS OF PRODUCTS IN THE CASES REFERRED TO IN ARTICLES 5 AND 8 WILL BE MADE WITHIN A PERIOD NOT EXCEEDING 15 DAYS AFTER RECEIPT OF GOODS BY US. REIMBURSEMENT WILL BE MADE EITHER BY www.fixation-plum.com CREDIT YOUR BANK ACCOUNT OR BY CHECK SENT TO THE CUSTOMER WHO PLACED THE ORDER AND BILLING ADDRESS.NO CONS IN SENDING REFUNDS WILL BE ACCEPTED FOR WHATEVER REASON.

ARTICLE 8 - RIGHT OF WITHDRAWAL

ACCORDANCE WITH APPLICABLE LAW, YOU HAVE A RIGHT OF WITHDRAWALAND RETURN OF PRODUCTS PURCHASED ON ONE OF THE SHOPS WITHIN 14 CALENDAR DAYS FOLLOWING RECEIPT OF THE PRODUCTS. THE RETURN OF PRODUCTS WILL BE IN THE ORIGINAL PACKAGING (USER MANUAL AND ALL ACCESSORIES) THE RETURN ADDRESS FOR THE PRODUCTS IS: FELISAZ SASZ.I LES MARVAYS21, RUE DES CYPRES BP 2274311 THYEZFRANCETHE SHIPPING AND RETURN WILL BE AT YOUR EXPENSE. ONLY THE PRICE OF THE PRODUCT PURCHASED WILL BE REFUNDED. THIS RIGHT OF RETURN WILL BE ACCEPTED FOR COMPLETE PRODUCTS IN THEIR ORIGINAL PACKAGING, COMPLETE (ACCESSORIES, MANUALS ...), IN GOOD CONDITION AND ACCOMPANIED BY A COPY OF THE INVOICE. ITEMS RETURNED INCOMPLETE, DAMAGED OR SOILED BY THE CUSTOMER ARE NOT INCLUDED. REIMBURSEMENT OF PRODUCTS WILL BE CONFIRMED BY EMAIL. REPAYMENT OF THE PRODUCT WILL OCCUR WITHIN A MAXIMUM OF 30 DAYS FROM THE DATE ON WHICH THE WITHDRAWAL RIGHT WAS EXERCISED.

ARTICLE 9 - INTELLECTUAL PROPERTY

ALL TEXTS, COMMENTARIES, ARTICLES, ILLUSTRATIONS, WORKS AND IMAGES REPRODUCED OR REPRESENTED ON OUR SITE ARE STRICTLY UNDER COPYRIGHT AND THE TITLE OF INTELLECTUAL PROPERTY AND TO THE WORLD. AS SUCH AND IN ACCORDANCE WITH THE CODE OF INTELLECTUAL PROPERTY, THE ONLY AUTHORIZED VIEWING ON www.fixation-plum.com SETTING FOR PRIVATE USE.ANY REPRODUCTION OR TOTAL OR PARTIAL REPRESENTATION OF OUR SITE OR ANY PORTION OR ELEMENT THERE IN IS STRICTLY PROHIBITED. THE NAMES, TRADEMARKS AND DISTINCTIVE SIGNS DISPLAYED ON www.fixation-plum.com ARE PROTECTED UNDER TRADEMARK LAW. THE REPRODUCTION OR REPRESENTATION OF ALL OR PART OF ONE OF THESE SIGNS IS STRICTLY PROHIBITED AND SHALL BE SUBJECT TO PRIOR WRITTEN APPROVAL OF THE TRADEMARK HOLDER.

ARTICLE 10 – SECURITY

OUR SITE IS THE SUBJECT OF A SECURITY SYSTEM OF PAYMENT.

ARTICLE 11 – LIABILITY

www.fixation-plum.com DOES NOT GUARANTEE THE ACCURACY OF THE INFORMATION, TEXT, IMAGES AND ALL OTHER MATERIAL ON THE SITE www.fixation-plum.com WE SHALL NOT BE HELD LIABLE FOR ANY INCONVENIENCE OR DAMAGE ARISING FROM THE USE OF THE INTERNET, INCLUDING INTERRUPTION OF SERVICE, EXTERNAL INTRUSION OR PRESENCE OF COMPUTER VIRUSES. THE PRODUCTS ARE CONFORM TO FRENCH LEGISLATION AND STANDARDS APPLICABLE IN FRANCE. RESPONSIBILITY www.fixation-plum.com NOT BE INCURRED FOR FAILURE TO COMPLY WITH THE LEGISLATION OF THE COUNTRY WHERE THE PRODUCT IS DELIVERED (EG IN CASE OF PROHIBITION OF A PRODUCT ...). IT IS YOUR RESPONSIBILITY TO CHECK WITH LOCAL AUTHORITIES THE POSSIBILITIES OF IMPORTATION OR USE OF PRODUCTS OR SERVICES YOU PLAN TO ORDER.PHOTOS ARE FOR ILLUSTRATIVE PURPOSES ONLY. PLEASE REFER TO PRODUCT DESCRIPTION OF EACH PRODUCT TO KNOW THE PRECISE CHARACTERISTICS. www.fixation-plum.com SOCIETY IS RESPONSIBLE FOR THE CONTENT OF PAGES IT PUBLISHES. IN CASE OF MANIFEST ERROR BETWEEN PRODUCT CHARACTERISTICS AND ITS REPRESENTATION AND / OR CONDITIONS OF SALE, www.fixation-plum.com CAN NOT BE HELD LIABLE. IF PROFESSIONAL PURCHASES, www.fixation-plum.com NOT BE LIABLE FOR ALL DAMAGES BECAUSE OF THIS, BUSINESS INTERRUPTION, LOSS OF PROFIT, DAMAGE OR EXPENSE THAT MIGHT ARISE FROM THE PURCHASE PRODUCTS. OUR PRODUCTS HAVE PERFORMANCE CONSISTENT WITH PROFESSIONAL USE. www.fixation-plum.com CAN SEE THEREFORE HELD LIABLE FOR ANY DAMAGES WHATSOEVER RESULTING FROM OCCUPATIONAL ACTIVITY. OUR SITE MAY CONTAIN LINKS TO THIRD PARTY SITES ARE NOT EDITED OR UNCONTROLLED. SUCH LINKS ARE PROVIDED SOLELY AS A CONVENIENCE, THEY CAN NOT AND SHOULD NOT BE CONSTRUED AS AN EXPRESS OR IMPLIED ENDORSEMENT OF THESE SITES, THEIR CONTENT OR ANY PRODUCTS OR SERVICES OFFERED THERE.

ARTICLE 12 – WARRANTY

TO QUALIFY FOR THE GUARANTEE OF THE PRODUCTS IT IS IMPERATIVE TO RETAIN PROOF OF PURCHASE.THE CONTRACTUAL GUARANTEES DO NOT COVER:

  • ABNORMAL USE OR NON-COMPLIANT PRODUCTS. WE INVITE YOU IN THIS REGARD TO CONSULT CAREFULLY THE INSTRUCTION MANUAL PROVIDED WITH THE PRODUCTS,
  • DEFECTS AND THEIR CONSEQUENCES RELATED TO THE USE CONTRARY TO THE PURPOSE FOR WHICH THE PRODUCT IS INTENDED (PROFESSIONAL, COLLECTIVE ...)
  • DEFECTS AND THEIR CONSEQUENCES RELATED TO ANY EXTERNAL CAUSE. HOWEVER, IN ANY EVENT, YOU BENEFIT FROM THE LEGAL GUARANTEE IN PARTICULAR THOSE RELATING TO THE WARRANTY AGAINST LATENT DEFECTS;

THE WARRANTY IS 2 YEARS FOR ALL PRODUCTS EXCEPT FOR WEAR PARTS.

ARTICLE L211-4 OF THE CONSUMER CODE

THE SELLER MUST DELIVER GOODS IN CONFORMITY WITH THE CONTRACT AND LIABLE FOR DEFECTS OF CONFORMITY EXISTING UPON DELIVERY. IT ALSO ANSWERS THE LACK OF CONFORMITY RESULTING FROM THE PACKAGING, INSTRUCTIONS FOR ASSEMBLY OR INSTALLATION WHEN IT WAS PUT TO HIM BY THE CONTRACT OR WAS CARRIED OUT UNDER ITS RESPONSIBILITY. NOTE: ORDER 2005-136 2005-02-17 ARTICLE. 5: THE PROVISIONS OF THIS ORDINANCE SHALL APPLY TO CONTRACTS CONCLUDED AFTER ITS ENTRY INTO FORCE.

ARTICLE L211-5 OF THE CONSUMER CODE

TO COMPLY WITH THE CONTRACT, THE PRODUCT MUST:1 ° BE SUITABLE FOR THE PURPOSE USUALLY SUCH A PRODUCT AND, WHERE APPLICABLE:

  • MATCH THE DESCRIPTION GIVEN BY THE SELLER AND POSSESS THE QUALITIES THAT HE HAS PRESENTED TO THE BUYER AS A SAMPLE OR MODEL;
  • THE FEATURES THAT A BUYER CAN REASONABLY EXPECT GIVEN THE PUBLIC STATEMENTS MADE BY THE SELLER, THE PRODUCER OR HIS REPRESENTATIVE, PARTICULARLY IN ADVERTISING OR LABELING;

2 ° OR HAVE THE CHARACTERISTICS DEFINED BY MUTUAL AGREEMENT BY THE PARTIES OR BE SUITABLE FOR ANY PARTICULAR PURPOSE FOR WHICH THE BUYER MADE KNOWN TO THE SELLER AND THE LATTER ACCEPTED.NOTE: ORDER 2005-136 2005-02-17 ARTICLE. 5: THE PROVISIONS OF THIS ORDINANCE SHALL APPLY TO CONTRACTS CONCLUDED AFTER ITS ENTRY INTO FORCE.

ARTICLE L211-12 OF THE CONSUMER CODE

THE ACTION RESULTING FROM LACK OF CONFORMITY LAPSES TWO YEARS AFTER DELIVERY OF THE GOODS.NOTE: ORDER 2005-136 2005-02-17 ARTICLE. 5: THE PROVISIONS OF THIS ORDINANCE SHALL APPLY TO CONTRACTS CONCLUDED AFTER ITS ENTRY INTO FORCE.

CIVIL CODE SECTION 1641

THE SELLER IS REQUIRED TO GUARANTEE AGAINST HIDDEN DEFECTS OF THE THING SOLD WHICH RENDER IT UNFIT FOR USE FOR WHICH IT WAS INTENDED, OR THAT DECREASE THIS USE, THE BUYER WOULD NOT HAVE ACQUIRED, OR N ' HAVE OFFERED A LOWER PRICE IF HE HAD KNOWN.

ARTICLE 1648 CIVIL CODE SECTION 1

THE ACTION RESULTING FROM LATENT DEFECTS MUST BE BROUGHT BY THE PURCHASER WITHIN TWO YEARS AFTER THE DISCOVERY OF THE DEFECT. ARTICLE 13 - APPLICABLE LAW – DISPUTES THIS CONTRACT IS SUBJECT TO FRENCH LAW. THE LANGUAGE OF THIS CONTRACT IS THE FRENCH LANGUAGE. IN CASE OF DISPUTE THE COURT SHALL HAVE EXCLUSIVE JURISDICTION OF ANNECY.